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About US

People that Deliver (PtD) is the global technical leader in human resources (HR) for health supply chain management (SCM). PtD is a global partnership of organisations that focuses on the professionalisation of health supply chain personnel by advocating for a systematic approach to HR for SCM.


To create a competent, supported and adequately-staffed supply chain workforce that is deployed across the public and private sectors within the health system.


Improve policies, organisational design, and organisational strength in key public and private sector entities with supply chain responsibility, providing funding and support for a competent and sufficient supply chain workforce

– Increase and improve resources (government, non-government; national and international) to support a qualified, educated health supply chain workforce

– Improve mechanisms to support the professionalisation of a qualified, educated health supply chain workforce

In the wake of the COVID-19 pandemic the human resource (HR) crisis in health supply chain management (SCM) in low-income countries is as serious as ever. With eight years remaining to achieve the Sustainable Development Goal (SDG) target of universal health coverage, a greater emphasis must be paid to the health workforce, including those who manage the health supply chain. The SDG targets simply cannot be achieved without an adequately staffed and skilled health workforce.

The World Health Organisation (WHO) currently estimates that the health workforce deficit stands at no less than 8 million in Asia and 6 million in Africa. The WHO global strategy on human resources for health workforce 2030, adopted at the World Health Assembly in May 2016, is a cross-cutting agenda to attain coverage targets across all service delivery priorities – including supply chain managers. The current trends of health worker production and employment will not be enough; in the African region the forecast worsens between 2013 and 2030.

Given the growing importance of the topic of workforce development in health supply chains, and the recognition of the urgent need for action, People that Deliver (PtD) is hosting the PtD Global Indaba, an international forum with a dedicated focus on HR for SCM. It will be a space to present and share the significant experiences and knowledge that has been generated in this area in recent years.

The PtD Global Indaba will, through a series of separate events, help countries to plan, finance, develop, support and retain the national workforces needed for the effective, efficient and sustainable management of health supply chains.

There will be a special two-day main programme on 12 and 13 October where the theme will be “Human Resources for Supply Chain Management: the missing link to maximising supply chain performance.”

The PtD Global Indaba will feature an interactive programme organised along strands of the PtD Theory of Change.

Building on the growing momentum to understand and apply HR approaches to country contexts, the plenaries, panel discussions, short presentations and workshops will showcase international and country-based applications of whole of labour market approaches and the SCM professionalisation framework in government-led and private sector health supply chains.

Together with partners the Global Fund, IAPHL, Management Sciences for Health, Pharmaceutical Systems Africa and SAPICS, PtD will host the event at the Radisson Blu Hotel in Lusaka, Zambia, from 12 to 13 October, 2022.

This will be an excellent networking opportunity with more than 200 delegates from international and country-based leaders in health supply chain management, and government-based stewards of health supply chains, including representatives from multilateral organisations, professional associations, private sector supply chain organisations, academic institutions and non-governmental organisations. The working language of the Indaba will be English with simultaneous French translation.

For more information about People that Deliver, please visit

About Upavon Management

The event logistics will be managed by Upavon Management, a specialist events management company based in Southern Africa and established in 1995. 

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